1. Introduction

Welcome to Book HSRP. By accessing or using our website and services, you agree to be bound by these Terms of Service. We are authorized to facilitate High Security Registration Plate services through government-approved manufacturers and dealers. We act as a service facilitator and do not manufacture HSRPs directly.

1. Information We Collect:

We collect several types of information to provide and improve our Services:

• Personal Information: When you book HSRP, register HSRP Plate, or contact us, you may provide personal information such as your name, phone number, email address, registration details, and mailing address.
• Usage Data: We collect information about how you access and use the Site, such as the pages you visit, the time you spend on those pages, and the links you click. This data may also include your IP address, device type, and browser information.

2. Service Description

We facilitate High Security Registration Plate (HSRP) booking and installation services in compliance with government regulations. Our services include:

• HSRP booking assistance for various vehicle categories through authorized manufacturers
• Coordination of installation services at authorized centers
• Customer support for HSRP-related queries
• Documentation assistance and tracking

• To process your HSRP bookings and registrations.
• To communicate with you about your orders, appointments, and any updates related to HSRP
• To improve the Site and Services by analyzing usage data
• To personalize your experience on the Site by recommending relevant HSRP information and services

3. Service Legitimacy and Compliance

We operate strictly as a service facilitator in accordance with:

• Motor Vehicles Act, 1988 and its amendments regarding HSRP implementation
• Central Motor Vehicles Rules, 1989 and latest notifications
• State-specific Transport Authority guidelines for HSRP installation
• HSRP manufacturer specifications as per AIS 159 and related standards
• Government authorized vendor partnerships and certifications
• Digital payment processing regulations and security standards

All HSRP plates are sourced exclusively from government-approved manufacturers and installed at authorized centers only.

4. User Obligations

When using our services, you agree to:

• Provide accurate and complete vehicle registration information
• Pay the applicable fees for HSRP services
• Comply with all relevant traffic and vehicle regulations
• Use the service only for legal purposes

5. Installation and Service Delivery

Installation services are provided through authorized centers and include:

• Installation by government-authorized technicians only
• Verification of HSRP authenticity and specifications
• Compliance with state transport authority guidelines
• Documentation of installation process
• Post-installation support through authorized channels

6. Pricing and Payment

All prices displayed are as per government-approved rates and include applicable taxes. Prices are set by authorized manufacturers and may vary by region and vehicle category. A detailed price breakup will be provided before payment confirmation. Payment must be made at the time of booking through our secure payment gateway. We maintain complete transparency in our pricing structure with no hidden charges.

7. Cancellation and Refunds

Our cancellation and refund policy follows strict guidelines to ensure transparency:

• Cancellations before HSRP manufacturing begins are eligible for full refund minus processing fees
• Refund processing timeline: 5-7 working days after cancellation approval
• Refunds are processed through the original payment method only
• Detailed cancellation terms are available in our separate Refund and Cancellation Policy document

Note: Once HSRP manufacturing process begins, cancellations may not be possible due to government regulations.

8. Privacy and Data Protection

We collect and process your personal information in accordance with our Privacy Policy. By using our services, you consent to such processing.

9. Contact Information

For questions about these Terms of Service, please contact us at:

Email: info@bookhsrps.com
Address: H-23, Sector 63\5, Gautam Budh Nagar, UP, 201301, India
Customer Support: Monday to Saturday, 9:00 AM - 6:00 PM IST

For grievances or complaints, please contact our dedicated customer support team during business hours. We aim to respond to all queries within 24-48 working hours.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.